Frequently asked questions

925 silver (also called sterling silver) is an alloy of 92.5% pure silver and 7.5% other metals, usually copper. The copper adds durability without compromising the look or feel. Every piece we sell is hallmarked by BIS to certify this standard.

The Bureau of Indian Standards (BIS) hallmark is the official quality certification for silver in India. It guarantees the purity of the metal and is mandatory for jewellery sold under the Silver Care Mark scheme. You will find the BIS logo and fineness mark (925) stamped on every piece.

We dispatch within 2 business days of payment. Standard delivery takes 4–7 business days across India. You will receive a tracking link by email once your order ships.

Yes — free shipping on all orders above ₹1,999. Orders below that carry a flat ₹300 shipping charge.

We offer 7-day hassle-free returns from the date of delivery. The piece must be unworn and in its original pouch. Contact us at hello@anikalangal.in with your order number and we will arrange a pickup.

Store each piece in the anti-tarnish pouch it arrives in. Avoid prolonged contact with perfume, lotions, and water. Polish with the soft cloth included in every order. For deeper tarnish, a silver-specific polishing cloth works best.

We offer complimentary cleaning and polishing for any piece you bought from us, for life. Just mail it back to us with your order reference and we will return it looking new.

Orders can be cancelled within 2 hours of placing them. After that, we may have already dispatched. Email us immediately at hello@anikalangal.in and we will do our best.

We accept UPI, all major credit and debit cards (Visa, Mastercard, RuPay), net banking, and popular wallets — all via Razorpay's secure checkout.

Not yet. We currently ship only within India. International shipping is on our roadmap for later this year.