Fast shipping. No-fuss returns.

How long does delivery take?

3–5 business days to most metros. 5–7 business days to tier-2 and tier-3 cities. Remote pin codes may take 7–10 business days. You will receive a tracking link by email once your order ships.

What are the shipping charges?

Free shipping on all orders above ₹1,999. Orders below ₹1,999 incur a flat ₹99 shipping fee. We ship Pan-India.

Do you ship internationally?

Not yet. We are focused on getting the India experience right first. International shipping is on the roadmap — sign up to our newsletter to be notified when it launches.

Can I change my delivery address after ordering?

Yes, if the order has not been dispatched. Email us at hello@silverstore.in within 12 hours of placing the order. Once a tracking number is assigned, we cannot redirect the shipment.

What is your return policy?

You have 7 days from the date of delivery to initiate a return. The piece must be in its original condition — unworn, unaltered, with the original packaging and hallmark tag intact.

How do I initiate a return?

Email hello@silverstore.in with your order number and reason for return. We will respond within 24 hours with a prepaid return label and instructions.

When will I get my refund?

Once we receive and inspect the returned piece, we process the refund within 2 business days. It will appear in your original payment method within 5–7 business days depending on your bank.

What if the piece is damaged or incorrect?

If you received a damaged or wrong piece, we will replace it or refund you fully — including return shipping. Please photograph the issue and email us within 48 hours of delivery.

Can I exchange for a different size?

Yes. Size exchanges follow the same 7-day window and the same process. We will ship the replacement piece once we receive the original.